Usability Analysis

A quick, low-cost review of existing or planned Web site, application or device. Using information about your targeted audience, we compare the end-user capabilities and intents with the designs to identify existing or potential usability issues.  More...

Usability Testing

Using targeted end-users, we monitor them in a controlled environment to identify potential obstacles they might encounter. The two methods used are:

Low-fidelity testing

Using paper, index cards, wireframes, comps, pens, and markers, we capture important and useful information at a critical point in the development of your interface...before you start coding.

High-fidelity testing

Using either protyped, or released software and published Web sites, we create a series of tasks for the end-users to perform, capturing their activity in a near-real world situation. This method removes some of the vaguaries that might accompany low-fidelity testing.

Analytic Web Site Design

We have developed a proprietary method for using quantitative and qualitative data to design Web sites.  This method minimizes the risks inherent with new designs, and ensures that the site is designed for specific target audiences and their intents. 

Section 508 / Web Accessibility Compliance

Recent legislation and court cases have increased the need for your Web site to be accessible to all end-users.  Making changes to existing sites can be time-consuming and costly.  We work with you to determine what level of compliance best works for your site, and then identify the best way to implement them. 

Usability Coaching

We work with your existing designers and developers to help them understand the value of usability, and how to best integrate it into your existing methodoloy.