Why should you
consider usability analysis and testing?
- Do Web site customers leave your site sooner than you
planned?
- Did the revenue increase from your last Web site redesign
fall short of your goals?
- Do people visit your Web site, but still call your
customer service number?
- Did you have software developed for your company that
required training and customer support?
- Do many site visitors exit your site during
a transaction?
- Does your Web site structure reflect your company's
organization?
- Has someone had to explain to you how to use your
Web site, eLearning or software application(s)?
If you
answered "Yes" to any of these questions, then you should
consider the benefits of usability for
your Web site or application.